Deployment Engineer (m/f)

As a technology company offering a SaaS B2B to the fund industry, the deployment of our solution is a crucial step in the customer experience. The Deployment Engineer team is part of the customer experience chapter. It acts as the main point of contact for deploying our technology solution, both for onboarding and daily production oversight. At Next Gate Tech, we are a customer-centric organisation; the deployment engineer team is therefore the grant of delivering our technology and analytics to our clients. 

To keep track with the fast growing environment, we are looking for an experienced Deployment Engineer, with advanced programming skills and understanding of numerical and quantitative methods. Outstanding analytical and problem-solving skills are essential, with a passion for detail, the ability to think out of the box and to identify new opportunities to improve existing processes. This is a key position with the potential to make an immediate and significant impact on the company development. The Deployment Engineer acts as a reference in handling the deployment process of new clients in our production environment, collaborating with other teams to ensure the quality of the deployment and dealing with a broad range of topics, implying a continuous learning track. 

MAIN RESPONSIBILITIES 

• Take responsibility of new client onboardings in the technical implementation perspective
• Collaborate with other teams in an agile way to understand the customer challenges and transform it into technical improvements for products
• Analyse technical requests from clients while tracking resolutions, product enhancements, and customer support needs during onboarding processes
• Contribute to the ever-evolving product development of new features and enhancements in collaboration with the other technical teams

• Craft, develop and test new data-related features based on clients’ demands
• Analyse and enhance our existing solutions to maximise efficiency

YOUR PROFILE 

• Master’s degree in a business, technical or quantitative field
• Experience with creating and maintaining Python packages
• Past work and/or educational experience in the field of Finance is a must 
• Understanding of numerical programming (using libraries such as numpy, pandas, scipy…)
• Effective communication skills in order to handle diverse customers while maintaining a high level of service required
• Exceptional critical thinking, research, and problem-solving skills to get to the root cause and proactively find solutions to technical issues
• Experience with handling and analysing large amount of data would be a plus
• Fluent in English

TECHNOLOGIES 

• Python 3.7+
• Experience with Cloud Solutions, such as GCP, AWS and Azure
• Experience with financial tools, such as Thomson Reuters Eikon, Bloomberg Terminal, Datascope…

WE OFFER

• An exciting and dynamic work environment at the cutting-edge of its industry
• An entrepreneurial spirit with the ability to make a direct and strong impact with new ideas
• The ability to work at the intersection between two very promising and fast-growing fields, Finance and Technology
• Flexibility and independence in work organisation and schedule

Next Gate Tech is an equal opportunity employer