POSITION: We are looking for a Project/Product Delivery Manager who will handle the client project implementation and delivery of for our bank compliance, KYC, payments, telecom and other digitisation/API products and projects. A genuine interest and relevant product/project experience in digital KYC, bank and telecom payment processes and/or API/FinTech products/platforms for regulated entities would be an advantage, ideally with an engineering/IT or similar background. Working closely with clients’ and internal teams as a member of the business development and delivery team, we expect you to manage the product customisation, implementation and delivery process. You should be proficient at understanding the clients’ workflows and processes and be able to determine, describe and define the most suitable implementation processes. You will in charge of compiling relevant reports based on our project management framework and methodologies, drafting technical and user specifications and product documentation, setting up and leading meetings, as well as providing input to the client’s and internal stakeholders.
Project/Product Delivery Manager for KYC, payments, bank compliance and other digital B2B products: manage the product customisation, implementation and delivery process, relying and working in close collaboration with on the company’s business development, product management, development, operations and customer success teams. You will analyse and determine the clients’ requirements, workflows and processes and be able to describe and define the most suitable implementation processes based on the company’s product specificities and implementation methodologies and processes
Be in charge of compiling relevant reports based on our project management framework and methodologies, for both clients’ and internal teams and management, as well as of drafting technical and user specifications and product documentation
Take care of client interactions and management: set up and lead meetings, provide input to the client’s and internal stakeholders, apply suitable features and strategies based on the business and technical analyses handled by relevant teams (that you may contribute to)
Contribute to internal project and delivery management, with product management and tech teams
Assist business development and product management teams in their respective roles and tasks