A leader in the air freight industry, Cargolux ranks number one in Europe and among the top 10 all-cargo airlines in the world, providing customers with an unrivalled competitive advantage in their operations worldwide. Cargolux operates a fleet of modern and efficient 747-400 and 747-8 purpose-built freighters and specializes in 747 line and hangar maintenance up-to and including C-checks. The airline also offers third-party maintenance services at its state-of-the-art facility in Luxembourg. With over 50 years’ experience in high quality services, Cargolux offers scheduled and charter flights to an extensive network of over 75 destinations. The company also counts 85 offices in 50 countries and provides road feeder services worldwide.

Full time (permanent contract)
Cargolux Luxembourg
    The position holder is responsible for providing 1st line support to the internal organization and external customers, assisting the users with server, application, workstation, networking, hardware problems and standard change requests via phone, mail, instant messaging and ITSM tool. He/she is expected to provide first point of contact of escalation for the 2nd and 3rd line engineers. The position holder, after having been trained on the job, will be able to work with a certain level of autonomy. He/she has the duty to provide activity analysis information and KPIs in order to be actively involved on the continual service improvement. Major Accountabilities As part of the Service Desk team, the position holder will be accountable for the accomplishment of the following tasks: Manage all incoming calls and emails to the Service Desk support function Perform 1st line support...

Full time (permanent contract)
Cargolux Sandweiler, Luxembourg
Task Responsibilities: Work closely with the IT Architecture team to implement and use the data governance and design models. Manage different data streams from internal and external sources. Create the required ETL from the different data sources based on business requirements. Create data models and designs. Contribute to ongoing, soon-to-be-completed and future projects. Propose ideas to improve and develop the use of Azure components. Process data in Azure and/or SAP BW/4HANA.   Essential Requirements For The Position: Master’s degree in Business Intelligence or in IT engineering; Data Management or equivalent. 3 years of experience in Azure Synapse Analytics (mandatory), data management, aggregation and integration, data lakes. Knowledge of Azure Data Factory ETL tool. Very good understanding of...